Privacy Policy

Last updated: May 22, 2026

1. Data Controller

This website LicenzeOEM.it is operated by:

MP DIGITAL GROUP DI PELLIDORO MATTEO

Via della Bonifica 3

27030 Sant'Angelo Lomellina (PV) – Italy

VAT ID: IT04086800127

REA: 22055307

Email: info@licenzeoem.it

Phone: +39 351 738 7056

Pursuant to Regulation (EU) 2016/679 ("GDPR"), MP DIGITAL GROUP di Pellidoro Matteo acts as the Data Controller for the personal data collected through the website.

2. Types of Data Collected

During navigation or use of the website, we may collect the following categories of data:

Data provided directly by the user

First and last name
Email address
Phone number
Billing address
Company name and VAT ID (if requested)
Information required for order management
Messages sent via contact form or support chat

Data collected automatically

IP address
Browsing data
Information about the browser and device used
Pages visited
Cookies and tracking tools

3. Purposes of Processing

Personal data is collected and processed for the following purposes:

Order management and delivery of digital licenses
Customer assistance and technical support
Customer account management
Fiscal and administrative compliance
Fraud prevention and website security
Sending communications related to orders
Sending newsletters and promotional communications subject to prior consent
Statistical analysis and website improvement
Advertising activities and remarketing via external platforms

4. Legal Basis for Processing

Data processing is based on one or more of the following conditions:

performance of a contract or pre-contractual measures;
legal obligations;
user consent;
legitimate interest of the Data Controller in security, fraud prevention, and service improvement.

5. Processing Methods

Data is processed using electronic and automated tools, adopting appropriate technical and organizational measures to ensure its security, integrity, and confidentiality.

Access to data is permitted exclusively to authorized personnel or third-party providers appointed as data processors within the limits necessary to provide the services.

6. Data Retention

Personal data is retained for the time necessary to achieve the stated purposes.

Specifically:

fiscal and accounting data: up to 10 years;
customer account: until deletion is requested;
marketing/newsletter data: until consent is withdrawn;
customer support data: for the time necessary to manage the request.

7. Payments

Payments are managed through certified external providers.

LicenzeOEM.it does not directly store complete payment card data.

Payment providers may process personal data according to their respective privacy policies.

8. Newsletter and Commercial Communications

Subject to the user's explicit consent, we may send newsletters, commercial offers, and updates related to our products and services.

The user can withdraw consent at any time via the unsubscribe link present in the emails or by contacting us directly.

9. Online Chat and Support

The website may integrate online chat and customer assistance systems, including live chat services.

Communications sent via chat may be processed in order to:

provide technical support;
improve customer service;
prevent abuse or fraudulent activities.

10. Cookies and Tracking Tools

The website uses technical and statistical cookies and, subject to consent, marketing and profiling cookies.

Cookies are used to:

ensure the proper functioning of the website;
analyze traffic and usage;
improve user experience;
display personalized content and advertisements.

For more information, please consult our Cookie Policy.

11. Third-Party Services and Platforms

For the operation of the website and the provision of services, we may use external platforms such as:

PrestaShop
IONOS
Google
Meta/Facebook
TikTok
Trustpilot
Trovaprezzi
Smartsupp
payment providers
newsletter and marketing services

These entities may process personal data according to their respective privacy policies.

12. Data Transfer Outside the EU

Some services used may transfer personal data to countries outside the EU.

In such cases, the transfer takes place in compliance with the guarantees provided by the GDPR, including standard contractual clauses approved by the European Commission.

13. User Rights

The user may exercise the rights provided by Articles 15-22 of the GDPR at any time, including:

access to personal data;
rectification of data;
erasure of data;
restriction of processing;
objection to processing;
data portability;
withdrawal of consent;
lodging a complaint with the Privacy Authority (Garante Privacy).

To exercise your rights, you can contact us at: info@licenzeoem.it

14. Data Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or illicit use.

However, no computer system can guarantee absolute security.

15. Minors

The website and the services offered are not intended for minors under 16 years of age.

We do not knowingly collect personal data from minors.

16. Amendments to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Amendments will be published on this page with an indication of the updated date.

17. Contacts

For any information regarding the processing of personal data, you can contact us:

LicenzeOEM.it

Email: info@licenzeoem.it

Tel: 351 738 7056